• Can I try Keylogger Pro before ordering it?
  Yes you can. Click here for a free trial download of Keylogger Pro
  
  

• What Operating Systems is Keylogger Pro compatible with?
  Keylogger Pro was written and tested to work across all of the following platforms...

  • Windows 95

  • Windows 98

  • Windows ME

  • Windows NT

  • Windows 2000

  • Windows XP
    
    

• I am unable to rename keyloggerpro.exe!
  If you are trying to rename the KeyloggerPro.exe module to another name, but receive a Windows error stating the the file cannot be renamed (for whatever reason), it is because Keylogger Pro is running already on your system. To stop Keylogger Pro from running, you will have to manually close it. To do this, simply end the monitoring process (if it is in stealth mode, you will have to remove it from stealth mode before proceeding) and hit the "X" on the main Keylogger Pro interface window. Once you have closed Keylogger Pro, you can now freely rename the KeyloggerPro.exe module to whatever name you wish without receiving any errors!
  
  

• I can't seem to remove Keylogger Pro from Stealth Mode. How Can I? If you forget your Keylogger Pro stealth mode hotkey, or you do not remember the Hotkey you configured Keylogger Pro to recognize when removing it from stealth mode, simply download and run the following utility here. When you run this file, it will check for a running instance of Keylogger Pro. If it is found, you will be prompted for the Keylogger Pro password. If it is not found, that means Keylogger Pro is NOT currently running in stealth mode!
  
  

• I need a new copy or upgrade of Keylogger Pro - how do I obtain it? If, for some reason, you need to obtain another copy of Keylogger Pro, simply request a new copy via email and we will send you another copy of the software as soon as possible. Note: Please include your Order ID and e-mail address so that we can verify your order.
  
  

• I run Keylogger Pro, but nothing happens. What's wrong? If you run the keyloggerpro.exe module, and find that no program executes, it is VERY likely that you have configured Keylogger Pro to run in total stealth mode. To take Keylogger Pro out of stealth mode, you will need to simultaneously press the correct key sequence to bring Keylogger Pro out of stealth mode. If you do not remember this key sequence, she previous question.
  
  

• I purchased Keylogger Pro and only have the product registration key, but I do not have the program itself installed? You need to download the software and you must put the product key in the registration box.
  
  

• Will Keylogger Pro be detected by virus scanners? We are always doing the best we can to prevent our software from being detected by virus scanners and anti spy software applications.  However, due to the increase in awareness of these programs, we cannot guarantee our product will not be picked up by every scanning application available.  If our software is picked up, we will always ensure that an update is released to prevent it from being picked up. For Symantec Anti Virus Users: If your software is being detected by Symantec (Norton) Antivirus, we would suggest that you add the particular files or folders related to those programs in to the exclusion list of Norton AntiVirus. Please note that items in the Exclusion list are configured to ignore certain behaviors that would normally be considered virus-like activities. Please refer the document from our Online Knowledge Base provided below to do the same: http://service1.symantec.com/support/nav.nsf/doc

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